It’s also important to consider installing anti-virus software and parental controls:I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. (Make sure you’re connected to your home network. This needs to be entered twice. Get 3 months free broadband. Just change the BTID password and that will stop access to BT WIFI. Your child could use it to escape. BT Home Hub Parental Controls causing Script Errors How to use Quick Support. So, parental controls haven't worked since upgraded from copper to fibre and got a new Smart hub. Sorry you can't get the Parental Controls to work. In order to use your own router with Virgin Media broadband, you'll need to plug your new router into your Hub, using Virgin’s kit as a modem. *Monthly price will increase. your devices to your Home Hub, we’ll turn off the data to your Mini Hub. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. For our Broadband Service Test tool, we’ve been recognised for the ‘Best Digital Customer Experience’ at the UK Customer Experience Awards 2023. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. BT Security & Parental ControlsI've recently started using a Hub 4. BT Virus Protect works on compatible PC/MACs. How to reboot your Hub > If this still. Click on the clock icon and set the times when the restrictions apply by clicking in a box and dragging the cursor over the required blocks. How to open the Hub Manager. BT Parental Controls is a network based solution designed to help parents protect their children online. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. BT Parental Controls assess each site that is accessed on your home connection. Re: How to Disable BT Wi-fi on my Home Hub. Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. Sign In to BT Community. Parental Controls - suggestions how to delete? I am temporarily using BT Mini Hub (after telegraph pole knocked down outside bringing all the lines down, and will not be normal broadband service for several more weeks at least). BT broadband. Peel off and apply the pre-paid returns label on top of the original mailing bag label. This means no unauthorised devices can access your wireless network. Hi I have a BT Home Hub. BT Home Hub Parental Controls causing Script Errors How to use Quick Support. Press to open the YouView main menu and choose On Demand From the On Demand menu, press to start browsing all the On Now & Next. Choose apps to restrict. I have asked a moderator to provide assistance, they will post an invite on this thread. 0 Ratings. Logged back in and it's still deleted. Price from month 25 currently £36. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. To check if your Content Controls are active at any time, just repeat steps 1-5. You also have. Linksys Atlas Pro 6 Velop Dual Band Whole Home Mesh WiFi 6 System (AX5400) - WiFi Router, Extender, Booster with up to 8100 sq ft / 750 sqm Coverage, 4x Faster Speed for 90+ Devices - 3 Pack. BT Home Hub 5: Upgrades and performance. Scroll to Parental Controls. 65% of young people aged 11-16 are in favour of the. The TP-Link Deco M5 is the firm’s first mesh networking system and, just like Google Wifi and BT’s Whole Home Wi-Fi, it aims to improve wireless. Re: BT Hub Blocking Access to a Website. 99 connection charge may apply. BT parent controls and web protect are enabled. You'll find it on the back of the Hub if you haven't updated it. Virgin pinned the blame on its engineers. You have had too many unsuccessful attempts to login. Help foster a healthy balance for your children and their devices, while. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Then we’ll switch off the Mini Hub. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. So I log into "M. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. Parental controls can support you in your efforts to keep your kids' internet experiences safe, fun, and productive. Port forwarding: allowing external access to a device on your home network. Here are several ways to control your TV wirelessly that installed Android mini PC: 1. BT Parental Controls. If you haven't got one, sign up here >. TV parental controls . . Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. 99 for 5-Devices on 1-Year Plan (List. We regularly release software upgrades for our Hubs. Before running your T8-S for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. . BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Home network (24 pages) Switch BT Home Hub Quick Start Manual. BT Parental Controls. To charge your Mini Hub Use the Micro USB cable or other suitable charger. BT Parental Controls. It is a wireless router specifically designed to provide high-speed internet access to your home or office. As you cannot alter the DNS settings on the home hub, its not really practical for most users. To override the controls you simply need the password for it however I share my password with my kids since they watch the BT sport channels and need it to login. Guest networking, parental controls, and other notable features Speed and reliability are obviously the most essential elements for a good Wi-Fi experience, but Nest Wifi isn’t without its extras. Select the child's account to their profile. this Black Friday. - see in the dark – the app comes with night vision. Just follow these steps: Log in to My BT with your BT ID. In the Echo's Wireless Network setup screen in the app, type in the name of your BT Home Hub network and the password you use to allow devices to connect to the network. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Landline & Mobile. Community; Community;. You can change it at any time. This is a fault only on the internal (home) connection of the home hub. To phone EE: Dial Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & Home Phone. BT Home Hub 3, Hub 4 and Hub 5. Connect the BT 4G Home Hub to your computer via a cable or Wi-FiThe new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. Re: Does Halo 1 still allow you to use Parental Controls? @juddster27. g. Find out how to fix any problems you might be having with BT Parental. If you need your Mini Hub in the future, contact us. All the action for a fraction. Please try after 15 minutes. Ensure that parental controls are managed. It’s designed for the majority of users who just want simplicity; for power users, it’s not the right solution. So far there’s no major reason to upgrade to the Home Hub 5. Re: Does Halo 1 still allow you to use Parental Controls? @juddster27. BT Home Hub Parental Controls causing Script Errors. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. Set up and use Parental Controls. Yes, Parental Controls work on all BT Broadband services, as they work at network level and are not dependent on which home hub or other router you use, as long as you use BTs DNS servers. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Here are some answers to help you. Then we’ll switch off the Mini Hub. Otherwise it’s a quick four-stage setup which you carry out in your browser which allows you to set up things like parental controls. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Once it’s charged, you’re ready to go. They are definitely not active and I am getting desperate with 4 boys under 12 home schooling on. (13 pages) Switch BT Home Hub Quick Start Manual. After that, click onManage services. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. Before running your T8 for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. - BT Community. BT also offer the following functionality: with this Mini Hub. About your PINs There are two PINs: one for parental controls and one for payments. Payment by Direct Debit. Clicking on "Manage BT Parental Controls". 168. I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2. on 13-06-2020 17h49 673 Views Message 2 of 2 Re: PARENTAL ACCESS CONTROLS REMOVED FROM NEW HOME HUB 2 Hi @couzea, welcome to the. 1. What is the Guest Access feature? The Guest Access feature is a way for guests in your home to use your internet connection without having access to your other computers or. BT. 1. Set up Smart Hybrid Connect. If you haven’t got an account click the ‘Sign up’ button. On the plusnet hub it wouldn't show. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. com & Community; Broadband. Re: Access Control for BT Whole Home. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. BT Home Hub Parental Controls causing Script Errors. The process is simple and when the internet is accessed for the first time the account holder needs to decide if they wish to filter their internet at a. 3. The mobile blocking is working perfectly but the router function just isn't working. If you’ve got an older model then you can simply swap the routers around and use the new wireless SSID and password assigned to the Hub 5. The message will offer a choice on whether or not you would like to activate Parental Controls. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. You’ll be asked if you want to Activate Parental Controls, select OK. 0. Spam and pop-up blockers. Scroll down to ‘Use your extras, at no extra cost’ and click ‘Manage your extras’. (e. Tried everything, phoned bt customer services, tried all sorts so-called solutions, been a year, NOTHING worked. If you’ve not changed it previously, it. 3. TalkTalk rolled out a parental-control system two years before the government required it and has had much better take-up of its offering, with 36% of customers signing up for it. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Broadband. I like the TP-Link’s simple approach to parental controls. Recently we realised that they weren't working on the home iMac. See how to set up BT Parental Controls and which sites to block. By default, Restrictions will be turned off. BT. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Browse . BT Home Hub 4 3732 Hub 4-A ADSL Guide BB 5 [2]. Also don’t know which part of the restrictions, I just deactivated it completely. I have that turned on to stop the kids watching youtube 24x7 when they should be doing homework. Type 192. Setup may take up to 2 hours. Sort it out BT this is not responsible behaviour in a lockdown. You have had too many unsuccessful attempts to login. The only option is the BT Parental controls, but they only work if devices are using BTs DNS servers. They usually come with several features to reduce the risk of children discovering potentially harmful content. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels Works when using your BT ID on UK BT Wi-fi. For example, you can control your children's internet use when you're not about. I was with BT for internet. Select Control wi-fi access for your devices to manage your screen time online. I have tried everything, help pages on BT. To charge your Mini Hub Use the Micro USB cable or other suitable charger. Scroll to the 'BT Parental Controls' section and click the Manage BT Parental Controls link. Tap. Thanks for that Ryan. 168. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. Search Active discussions Logging into a My BT account with a BT ID. Hi Trendy. Hi, I'm unable to get these to work on my account. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. The default PIN is 1234. I have setup the parental control using the firewall rule, with time restrictions. There are many reasons for providing these fine tuning of local network traffic - not just for Parental Control. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. BT is not responsible for any of the site categorisations – this is done by our third-party specialist vendor. With Covid-19. Help us improve our process for when you experience home Wi-Fi issues. BT Parental Controls can help limit the potentially harmful content that your children watch online. 99 a month. BT parental controls prevented me from accessing various websites including Amazon, ebay and Lloyds Bank. After you have done that, then restart the home hub so you get a different public IP address. Banda. Scroll down. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2 £159. I was impressed by the Hom. This Mini Hub’s yours to keep Keep it somewhere safe. BT Home Hub 4 3732 Hub 4-A ADSL Guide BB 5 [2]. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Norton Family provides parents with the insights they need to help keep their child safer and focused when online. 2. Hi @johnsoka welcome to the forum and thanks for posting. I've also got a Wi-Fi disc setup. Use your parental control PIN to control access to programmes with an age rating. This Mini Hub’s yours to keep Keep it somewhere safe. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn. Parental Controls set-up tutorial for BT Internet Connections. 11ac speeds reaching an impressive 50. You may want to keep your Mini Hub plugged in to make. indd 1 06/06/2017 08:54. Claiming early cancellation credit from EE. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. If you are not able to. Use your parental control PIN to control access to programmes with an age rating. Bills & Packages; Sign In Forum HelpIt's a FREE service for all broadband customers that lets you filter the sites and content you don't want your family to see. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. 0 Ratings. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. Mumsnet Logo. 254 into a web browser, or simply click on our link. Someone posted an answer to a similar question which was a link to information, but that link does not work. Use your parental control PIN to control access to programmes with an age rating. Find out how to fix any problems you might be having with BT Parental Controls. Search Active discussionsLogging into a My BT account with a BT ID. So, it can be hard to keep up. Turning off BT Parental Controls temporarily Should you wish to turn off your BT Parental Controls at any time there's a simple way to do this whilst keeping your settings, should you wish to reactivate Parental Controls. Energized. In our 30m test, 802. I've successfully been using groups on the My BT app to control all the devices in my house, as different age kids go to bed at different times. I've also got a Wi-Fi disc setup. Then click ‘Setup BT Parental Controls’. We’re busy sorting your broadband We’ll tell you when your broadband’s up and running so you can reconnect your devices to your Home Hub. Secure browsing. Go to the WiFi Controls dashboard. If I switch parental controls off, then I cannot access gaming sites or social media pages. Parental controls wont turn off. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Short of locking away the hub and. I like the TP-Link’s simple approach to parental controls. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. 6. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Once you’ve clicked on the device, the following screen should appear. Click on it and you will see a link to the parental control. 07:00 - 07:30, 3:30 - 4:30, 7:30 - 8:30) I have moved to Sky and was surprised that. They offer the broadest level of security and control since these settings will apply to all devices connected to your home wifi. Free P&P and no upfront costs. . 3. Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. . Or so the hype and reviews intimated. My BT parental controls has never worked since I moved home (fine at old address). . TP-Link Deco parental controls: set up and what you can do. 1 254, as BT chap suggested). Logging into a My BT account with a BT ID. . ThatÕs why we include BT Parental Controls free with all our broadband packages. How to return the 4G Mini Hub. The parental controls have not worked since it was connected. If you haven't got one, sign up here >. BT Parental Controls help keep your children safe online. It works by looking at the main purpose of the site. Click on it and you will see a link to the parental control. 168. Disable it, and you are no longer presented with the Smart Setup screen on your devices, but more importantly do not have your speeds constrained by the parental controls. If you run out of sockets, you can connect a. The Deco X60 roughly doubles the speed of the regular BT Whole Home Wi-Fi in medium-range tests but lags behind our current favourite 802. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has. The Best Parental Control Software Deals This Week*. I have a BT Home Hub 5a running OpenWRT 19. Access control is handled in the router, or perhaps by software installed on the device, usually a PC or Laptop by whoever administrates the LAN connections. I bought it to replace a flaky BT Home Hub 5 after signing up fpr BT Inifinity. Enter your admin password. If youParental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls. Our bt parental control has never worked since we moved home (fine at old address). BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. First flush any old invalid DNS entries. Home network (24 pages) Switch BT Home Hub Quick Start Manual. 254 into the address bar. . 1 into your browser and enter the password printed on the bottom of your Hub when prompted. 24 month contract. You’ll be asked if you want to Activate Parental Controls, select OK. icek June 15, 2020, 11:13am 1. You'll then receive a confirmation screen and your service will be working within two hours. . Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. 3. Save up to £305 on our VIP package. 27. BT Parental Controls help keep your children safe online. Home phone including Digital Voice; BT Mobile; Email. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. The parental controls set for your Broadband Backup may be different to those on your normal hub. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Over the past few days I tried all the options and received the notifications emails but nothing is blocked at all in. Do I need to g. 254 into a web browser, or simply click on our link. On December 13th 2013 the UK internet provider BT switched on its network filtering system for all new customers. 02-01-2020 04:30 PM. What happens if you login to MyBT, select "my extras" and then select the option to manage Parental controls? There should be an option to uninstall or delete Parental Controls. Getting your T8 set up at first use. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. Works when using your BT ID on UK BT Wi-fi hotspots. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. Three. BT Virus Protect works on compatible PC/MACs. Log in to My BT with your BT ID. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. To start using parental controls within your Smart Hub (2023) for your family devices: Download the EE app for Android and Apple devices. (Image credit: BT) BT has announced a new free update, called Wi-Fi Controls, that allows parents far greater control over their. BT Parental Controls are the company's way of complying with the UK government's wish that all sites featuring adult content, including pornography, be filtered. The default PIN is 1234. Here’s how we can help. I have setup the parental control using the firewall rule, with time restrictions. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. A site is being blocked incorrectly by BT Parental Controls. YouView from BT; BT Sport on TV, Online. To find out how to use it,. I knew the BT Home Wi-Fi was better value, the Google Wifi easier to use and the Linksys Velop faster – but it was TP-Link that offered the most for families. View and Download BT Mini Hub quick start quide online. NeilCode it gives is UI-113. " Select "Add A Member. We run our business from home on BT business FTTP. Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. Works when using your BT ID on UK BT Wi-fi hotspots. Find ‘Manage your extras’ towards the bottom of the page. These are the safety systems in place at the point at which the internet enters your home. 168. icek June 18, 2020, 9:56am 21. I'm sorry you haven't been able to set up the Parental Controls. Aura Parental Control — Unlimited Kids and Devices With 14-Day Free Trial. Tried deleting cache and rebooting the router. Then click on Parental Controls and turn it off. BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot. Just log in to. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection.